1 00:00:02,595 --> 00:00:05,165 Open season is here, and if you're in the East 2 00:00:05,305 --> 00:00:08,525 or West Region, you'll want to pay close attention to changes 3 00:00:08,525 --> 00:00:12,445 that may affect what you need to do during Open Season 2024. 4 00:00:13,165 --> 00:00:16,925 Starting January 1st, 2025, new TRICARE contracts, 5 00:00:16,945 --> 00:00:19,885 or T-5, will take effect in the East 6 00:00:19,985 --> 00:00:22,605 and West Regions. In the East Region, 7 00:00:23,105 --> 00:00:24,885 Humana Military will remain the 8 00:00:24,885 --> 00:00:26,965 contractor. In the West Region, 9 00:00:27,595 --> 00:00:30,125 TriWest Healthcare Alliance will replace Health 10 00:00:30,225 --> 00:00:31,365 Net Federal Services. 11 00:00:32,145 --> 00:00:35,165 Six states will also move from the East Region to the West. 12 00:00:35,555 --> 00:00:40,285 This includes Arkansas, Illinois, Louisiana, Oklahoma, 13 00:00:40,775 --> 00:00:42,325 Texas, and Wisconsin. 14 00:00:43,385 --> 00:00:44,805 So, what does this mean for you? 15 00:00:46,035 --> 00:00:48,805 Whether you are in the East Region, West Region, 16 00:00:49,065 --> 00:00:50,965 or a state that's changing regions, 17 00:00:51,235 --> 00:00:53,965 make sure your information is updated in DEERS. 18 00:00:54,235 --> 00:00:57,725 This will ensure you don't miss any important communications 19 00:00:57,895 --> 00:01:01,085 about your TRICARE benefits or the upcoming changes. 20 00:01:01,745 --> 00:01:02,965 If you're in the West Region, 21 00:01:03,345 --> 00:01:06,605 you'll make any open season actions through TriWest 22 00:01:06,825 --> 00:01:08,645 to ensure your coverage continues. 23 00:01:09,225 --> 00:01:11,485 If you pay enrollment fees by credit card 24 00:01:11,505 --> 00:01:14,325 or electronic fund transfer for Prime 25 00:01:14,425 --> 00:01:17,725 or Select plans, you'll need to change your payments 26 00:01:17,725 --> 00:01:20,925 to TriWest before or during open season. 27 00:01:21,675 --> 00:01:24,885 This will ensure enrollment fees continue to be paid 28 00:01:24,895 --> 00:01:27,525 after January 1st, 2025. 29 00:01:28,225 --> 00:01:29,645 If you pay enrollment fees 30 00:01:29,825 --> 00:01:31,725 by a military pay system allotment, 31 00:01:32,155 --> 00:01:34,645 your fees will be automatically transferred 32 00:01:34,645 --> 00:01:36,605 to TriWest on January 1st. 33 00:01:37,585 --> 00:01:42,165 If you live in Arkansas, Illinois, Louisiana, Oklahoma, 34 00:01:42,575 --> 00:01:46,245 Texas, or Wisconsin, you will soon become a part 35 00:01:46,245 --> 00:01:47,805 of the TRICARE West Region. 36 00:01:48,345 --> 00:01:52,645 You'll make any TRICARE Open Season actions through TriWest. 37 00:01:53,025 --> 00:01:55,605 You'll also need to update your payment information 38 00:01:55,715 --> 00:01:58,645 with TriWest. Referrals issued 39 00:01:58,645 --> 00:02:01,805 before January 1st will be honored by TriWest. 40 00:02:02,795 --> 00:02:05,085 TriWest will issue all new referrals from 41 00:02:05,085 --> 00:02:06,685 January 1st onward. 42 00:02:07,505 --> 00:02:09,725 Lastly, don't forget to close out claims 43 00:02:09,725 --> 00:02:11,445 with previous contractors. 44 00:02:12,435 --> 00:02:15,245 Beneficiaries in all regions should check 45 00:02:15,245 --> 00:02:17,845 that their providers will be in their contractor's network 46 00:02:18,185 --> 00:02:19,205 for 2025. 47 00:02:19,825 --> 00:02:22,685 You can do this starting in November, 2024. 48 00:02:24,005 --> 00:02:27,245 Remember, as long as your information is current in DEERS, 49 00:02:27,785 --> 00:02:29,325 you'll receive instructions 50 00:02:29,505 --> 00:02:31,685 and information every step of the way. 51 00:02:32,345 --> 00:02:35,725 You can also visit tricare.mil/subscriptions 52 00:02:36,065 --> 00:02:39,325 to get news about the new TRICARE T-5 contract 53 00:02:39,625 --> 00:02:42,685 and what it means for you delivered straight to your inbox. 54 00:02:43,625 --> 00:02:47,565 For more information, visit tricare.mil/Changes.